API World + CloudX + DataWeek 2025: Full Schedule

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10:00am PDT

PRO Session (DataWeek): Generative AI Operation Evaluation Framework

Thursday September 4, 2025 10:00am - 10:25am PDT

Cigil Achenkunju, LivePerson, Data and Product Management

How do we know if this gen AI investment is moving the needle? It is a question heard almost daily across finance, healthcare, and retail. And honestly, it is the right question to ask. On top of that, should we continue to invest in AI at the same rate or optimize? How can a stakeholder show that solution usage has a positive or maybe negative impact on their operation?
Survey results indicate that up to 85% of AI initiatives eventually fail to deliver their promises. Organizations using gen AI want to understand the impact of such solutions clearly. Can you blame them? So, let’s define a strategic decision-making framework that broadly answers these business questions in an operational setting that balances the benefits of business value and AI integration.

An analytical framework for operations measurement 2S/2E: Think of it as four pillars used together to tell a complete story of your gen AI-enabled operation's health: Each pillar reveals a different facet of your performance, and I'll show you exactly how to measure them. These pillars offer valuable insights to measure your operations. What makes this framework powerful is its systematic approach and adaptability.

Speakers

Cigil Achenkunju

Data and Product Management, LivePerson

A leader in advanced data analytics and a strategic advisor, Cigil has a robust background in data science and product management. With extensive experience across various organizations, Cigil has helped companies transform data into actionable insights that drive business success... Read More →

Thursday September 4, 2025 10:00am - 10:25am PDT
DataWeek -- Main Stage

DataWeek

Talk Type PRO Session
Tracks DataWeek, Data Governance and Security (DataWeek), Data Strategy / Analytics & Business Intelligence (DataWeek)
In-Person/Virtual In Person

1:30pm PDT

PRO Session (DataWeek): Integrating Data Governance into Cyber Risk Management

Thursday September 4, 2025 1:30pm - 1:55pm PDT

DataWeek -- Main Stage

Nandini Singh, Google, Sr. TPM

This session is designed for cybersecurity professionals, data governance leaders, and IT managers seeking to strengthen their organization's cybersecurity posture through effective data governance practices. Attendees will leave with actionable insights and strategies to enhance their organization's resilience against cyber threats.

Drawing upon my experience of working at the Office of Cybersecurity Resilience at Google, I will share lessons learned from integrating data governance into cyber risk management, with a focus on evaluating metric quality levels (introducing the concept of Metric Bill of Materials) and developing a continuous improvement and adaptation roadmap.

Speakers

Nandini Singh

Sr. TPM, Google

Nandini Singh is a seasoned professional in the fields of data modeling, analytics, and cybersecurity technologies, with a robust career that spans over a decade. She currently serves as a Senior Technical Program Manager at Google, where she leads initiatives on product, platform... Read More →

Thursday September 4, 2025 1:30pm - 1:55pm PDT
DataWeek -- Main Stage

DataWeek

Talk Type PRO Session
Tracks DataWeek, Data Governance and Security (DataWeek), Data Strategy / Analytics & Business Intelligence (DataWeek)
In-Person/Virtual In Person